Ron Perrault     User Experience Design



Contact Information



I’m seeking a senior UX position that would allow me to utilize my skills to create compelling digital experiences for iOS apps, Android apps, Web-based applications or Web sites.


Summary of Qualifications

User Centered Design Skills

  • User focused with a broad knowledge of usability processes and inspection methods.
  • Experienced conducting expert evaluation of interfaces, workflow and navigation.
  • Possess an extensive knowledge of interface standards and best practices.
  • Experienced planning, conducting and documenting usability testing sessions.

Design Skills

  • Excellent interface design and layout skills.
  • Strong conceptualization skills.
  • Expert in translating requirements into usable interfaces.
  • Extensive experience designing for dynamic interfaces.

Technical Skills

  • Expert use of documentation and design tools (Omnigraffle, Adobe Creative Suite).
  • Expert use of prototyping and testing tools (InVision, Axure).
  • Advanced knowledge of HTML and CSS with JavaScript and PHP experience.
  • Experienced designing responsive layouts for websites and web-based applications.

Professional Experience

Rogers Communications

Toronto 2014 – Present

Senior User Experience Designer at Rogers for User Experience & Design – Video.


Toronto 2014

Senior User Experience Designer at Sysomos, leading the UX activities in the large-scale redesign of the social analytics and research platforms HeartBeat and MAP.

  • Audit existing applications to identify new workflows, navigation structures, and functionality.
  • Develop detailed wireframes and interface specifications.
  • Plan and conduct usability testing of interface prototypes.
  • Ensure accessibility standards compliance.

Mercatus Technologies

Toronto 2010 – 2014

User Experience Designer at Mercatus Technologies designing integrated commerce solutions for the retail grocery industry.

  • Lead UX activities for Platform management components and for all consumer-facing websites, iOS and Android apps.
  • Define workflow, navigation structures, and functionality definitions.
  • Develop and maintain detailed navigation maps, wireframes and specifications.
  • Plan and conduct usability testing of low and high fidelity prototypes.
  • Progressive Grocer 2013 Mobile Tech Innovative Award for our customer specific iPhone, Android and iPad apps.

Bensimon Byrne

Toronto 2008 – 2010

Information Architect for a digital agency working on projects for clients including Scotiabank, Ontario Ministry of Health and Long-Term Care, Microsoft and Hyundai.

  • Participate in multidisciplinary concept ideation sessions.
  • Conduct and document expert evaluations, website content audits, and competitive reviews.
  • Define flow, navigation, and functionality communicated to stakeholders through navigation maps, user flows and wireframes.
  • CASSIE award for Ministry of Health and Long-Term Care’s Health Care Options campaign.

frogware inc.

Toronto 2006 – 2008

Senior User Experience Designer for a custom software development company. I worked as part of a small team developing frogware’s first web-based offering – Neighbour Knowledge.

  • Collaborate in the defining of product specifications.
  • Define workflow, navigation structures, and functionality definitions.
  • Create interface design prototypes and functional specifications.

CE Technologies

Toronto 2003 – 2006

Senior Interface Specialist for an education solutions provider. I’ve participated in the development of a large number for projects including: Skill Management Environment, a skills assessment platform for individuals and businesses; SiteBuilder, a course marketing website development and management tool; Registrar, an education provider registration management tool; and various end-user education search and enrollment tools. Projects were developed in a UNIX environment, by small teams with aggressive timelines.

  • Manage project definition and specification in collaboration with senior management and key stakeholders.
  • Define component workflow, and functionality.
  • Coordinate integration of older tool-sets and functionality into new development projects.
  • Plan and conduct user testing and customer reviews.
  • Manage change requests, enhancements and bug resolutions.


Richmond Hill 2000 – 2002

Senior Interface Designer and usability specialist as a part of Product Management for a Web-based rewards and recognition application service provider. I designed interfaces which allowed non-technical or inexperienced users to accomplish a variety of complex tasks. Highlights include:

  • Define workflow, navigation structures, and functionality definitions.
  • Create interface design prototypes based on functional specifications.
  • Develop detailed implementation guidelines, navigation maps and wireframes for use by Development and QA.
  • Create Usability test plans, conduct testing sessions with end users and deliver recommendations.

RemoteNet Corporation

Toronto 2000

User Interface Designer and usability specialist as part of a small team developing integrated network management applications for the MSP market, delivered to end-users through a Web-based interface. The development team was based in Toronto and Los Angeles, California. Highlights include:

  • Utilize user profiling and Use Case methodology to develop and validate product functionality, feature set and end-user work flow.
  • Develop implementation guidelines, navigation maps and wireframes.
  • Develop new corporate brand identity, including Web and marketing strategies.
  • Participate in the development of Usability testing plans as well as in the Usability testing sessions.

Symantec Corporation

Toronto 1998 – 2000

Web Interface Designer with responsibilities for the design or redesign of key sections on the global Web site, including the corporate homepage. Highlights include:

  • Redesign top level areas on the website to visually articulate Symantec’s new Internet security strategy.
  • Develop interim solutions to improve overall site navigation, usability and regional awareness.
  • Develop implementation guidelines, navigation maps and wireframes to communicate new standards to publishers and regional stakeholders.
  • Participate as part of strategic teams to plan future direction of the Web site.

Online Content Developer supporting well known products such as Act!, pcAnywhere and Winfax. Highlights include:

  • Web design, development and maintenance of multiple product sections and related pages.
  • Develop and implement brand identity related designs.
  • Develop product demos to coincide with new product releases.
  • Develop project specification documents, style guides and implementation guides for completed projects.

Infinet Communications

Toronto 1996 – 1998

Senior Design and Production Manager involved in the development of over 40 Web sites for clients including Sympatico, McLean-Hunter, Eli Lilly and AT&T. Highlights include:

  • Designing site architecture and navigation.
  • Creating prototypes and production templates.
  • Developing and meeting production work plans and schedules.
  • Coordinating project work plans with developers, content editors and programmers.
  • Supervising translation and implementation for multilingual sites.

Mercer Union

Toronto 1996

As Production Coordinator, my responsibilities included:

  • Coordinating the digital archiving of Mercer Union’s twenty year exhibition history and developing an accompanying website.
  • Designing and developing production templates, produce editorial content.
  • Developing databases to manage media and generate final HTML files.

Education and Training

Ontario College of Art

Communication and Design: Graphic Design

Conferences and Professional Seminars

I’ve attended usability training sessions presented by Jakob Neilsen, Donald Norman and others.


Interests and Activities

I’m an voracious reader, a daily swimmer, and a fair-weather runner.



References available upon request.