Ron Perrault     User Experience Design



Contact Information



I’m a senior UX professional with many years of experience creating compelling experiences for digital consumer products. In recent years I’ve designed the experience for set top box, web and mobile video products.


Summary of Qualifications

User Centered Design Skills

  • Customer focused with a broad knowledge of usability processes and inspection methods.
  • Experienced conducting expert evaluation of interfaces, workflow and navigation.
  • Possess an extensive knowledge of interface design patterns, standards and best practices.
  • Experienced planning, conducting and documenting usability testing sessions.

Design Skills

  • Excellent interface design and layout skills.
  • Strong analytical and conceptual skills.
  • Expert in translating requirements into usable interfaces.
  • Advanced knowledge of most essential design tools (Omnigraffle, Creative Suite, InVision, Axure, etc).

Professional Experience

Rogers Communications

Toronto 2017 – Present

Senior Manager, Product Design at Rogers for User Experience & Design – Video. Manage a team of UX designers, visual designers and business analysts. Oversaw the design and development of a number of consumer video products, including a comprehensive redesign of Rogers Anyplace TV.

Rogers Communications

Toronto 2014 – 2017

Senior User Experience Designer at Rogers Communications. Designing the 10 Foot User Experience for IPTV and current generation set top box, desktop and mobile devices.


Toronto 2014

Senior User Experience Designer at Sysomos, leading the UX activities in the large-scale redesign of the social analytics and research platforms HeartBeat and MAP.

  • Audit existing applications to identify new workflows, navigation structures, and functionality.
  • Develop detailed wireframes and interface specifications.
  • Plan and conduct usability testing of interface prototypes.
  • Ensure accessibility standards compliance.

Mercatus Technologies

Toronto 2010 – 2014

User Experience Designer at Mercatus Technologies designing integrated commerce solutions for the retail grocery industry.

  • Lead UX activities for Platform management components and for all consumer-facing websites, iOS and Android apps.
  • Define workflow, navigation structures, and functionality definitions.
  • Develop and maintain detailed navigation maps, wireframes and specifications.
  • Plan and conduct usability testing of low and high fidelity prototypes.
  • Progressive Grocer 2013 Mobile Tech Innovative Award for our customer specific iPhone, Android and iPad apps.

Bensimon Byrne

Toronto 2008 – 2010

Information Architect for a digital agency working on projects for clients including Scotiabank, Ontario Ministry of Health and Long-Term Care, Microsoft and Hyundai.

  • Participate in multidisciplinary concept ideation sessions.
  • Conduct and document expert evaluations, website content audits, and competitive reviews.
  • Define flow, navigation, and functionality communicated to stakeholders through navigation maps, user flows and wireframes.
  • CASSIE award for Ministry of Health and Long-Term Care’s Health Care Options campaign.

frogware inc.

Toronto 2006 – 2008

Senior User Experience Designer for a custom software development company. I worked as part of a small team developing frogware’s first web-based offering – Neighbour Knowledge.

  • Collaborate in the defining of product specifications.
  • Define workflow, navigation structures, and functionality definitions.
  • Create interface design prototypes and functional specifications.

CE Technologies

Toronto 2003 – 2006

Senior Interface Specialist for an education solutions provider. I’ve participated in the development of a large number for projects including: Skill Management Environment, a skills assessment platform for individuals and businesses; SiteBuilder, a course marketing website development and management tool; Registrar, an education provider registration management tool; and various end-user education search and enrollment tools. Projects were developed in a UNIX environment, by small teams with aggressive timelines.

  • Manage project definition and specification in collaboration with senior management and key stakeholders.
  • Define component workflow, and functionality.
  • Coordinate integration of older tool-sets and functionality into new development projects.
  • Plan and conduct user testing and customer reviews.
  • Manage change requests, enhancements and bug resolutions.


Richmond Hill 2000 – 2002

Senior Interface Designer and usability specialist as a part of Product Management for a Web-based rewards and recognition application service provider. I designed interfaces which allowed non-technical or inexperienced users to accomplish a variety of complex tasks. Highlights include:

  • Define workflow, navigation structures, and functionality definitions.
  • Create interface design prototypes based on functional specifications.
  • Develop detailed implementation guidelines, navigation maps and wireframes for use by Development and QA.
  • Create Usability test plans, conduct testing sessions with end users and deliver recommendations.

RemoteNet Corporation

Toronto 2000

User Interface Designer and usability specialist as part of a small team developing integrated network management applications for the MSP market, delivered to end-users through a Web-based interface. The development team was based in Toronto and Los Angeles, California. Highlights include:

  • Utilize user profiling and Use Case methodology to develop and validate product functionality, feature set and end-user work flow.
  • Develop implementation guidelines, navigation maps and wireframes.
  • Develop new corporate brand identity, including Web and marketing strategies.
  • Participate in the development of Usability testing plans as well as in the Usability testing sessions.

Symantec Corporation

Toronto 1998 – 2000

Web Interface Designer with responsibilities for the design or redesign of key sections on the global Web site, including the corporate homepage. Highlights include:

  • Redesign top level areas on the website to visually articulate Symantec’s new Internet security strategy.
  • Develop interim solutions to improve overall site navigation, usability and regional awareness.
  • Develop implementation guidelines, navigation maps and wireframes to communicate new standards to publishers and regional stakeholders.
  • Participate as part of strategic teams to plan future direction of the Web site.

Education and Training

Ontario College of Art

Communication and Design: Graphic Design

Conferences and Professional Seminars

I’ve attended usability training sessions presented by Jakob Neilsen, Donald Norman and others.


Interests and Activities

I’m an voracious reader, a daily swimmer, and a fair-weather runner.



References available upon request.